Responsibility for the CSR policy and its implementation lies with the executive board. Q-Park has a CSR committee that makes recommendations to the executive board concerning the CSR policy, including stakeholder involvement. The CEO chairs this committee.

The CSR manager is responsible for the process of gathering consistent and accurate data on time for the accountability of the policy. By providing interactive feedback to the countries and business units, the CSR manager generates greater understanding of the performance indicators and greater involvement to improve the performance.

The CEO and the directors of the country organisations are responsible for the result-oriented execution of the policy.

Q-Park has established a CSR steering team to better integrate the CSR policy, to discuss new steps and to monitor the data gathering for the external reporting. In order to involve the various internal stakeholders, the steering team consists of the CSR manager, a sales and marketing, a HRM, a managing director, a financial controller and a customer service employee.

The CSR committee endorses the principles of corporate governance with proper supervision and transparent reporting. The duties and responsibilities of its management are carefully defined in the Q-Park Governance Code. The rules applied by the legislator applicable to two-tier board companies are anchored in the articles of association.

The CSR committee endorses a number of other major codes including the Q-Park Code of Ethics, the OECD & UNGC Code and the Business Partner Code. For a complete overview for our codes and standards please refer to our Corporate Information.

The CSR committee also applies the following control methods:

  • Enterprise Risk Management
  • CSR data consolidation with plausibility checks
  • Internal CSR audits before and after consolidation
  • Preparation for an externally verified report