Our customers want to use parking facilities regardless of the time of day. This means that our service includes 24/7 availability.
In order to achieve this, the Q-Park's Control Room (QCR) in Maastricht, The Netherlands, can act a remote Parking Host. QCR provides fast and secure service for customers when the actual Parking Host is involved in other activities such as management, minor maintenance and helping other customers with questions.
QCR Parking Hosts mentor on-site camera images on a wide bank of video screens and communicate directly with customers by means of a high quality intercom. The benefits and possibilities of this innovative and unique service are enormous as the technology can be used for a variety of parking management systems and QCR staff members speak multiple languages.