Bronze for Q-Park Resa

Wednesday, 15 October 2014

by: Michele Salvadoretti

Q-Park Resa, the e-commerce pilot launched in France one year ago, won the bronze medal at the Retail Network Award.

  • 20 parking facilities are now connected to Q-Park Resa in 11 French towns
  • Q-Park Resa service directed 70% of new customers to our car parks
  • Customer satisfaction is high at 84%:
    • Repeat purchase intent is 89%
    • Recommendation rate is 92%
  • In 12 months, Resa registered 16.800 bookings, reaching EUR 680.000 of revenue

We've learned a lot and discovered a new way of addressing the market. Check it out at: http://www.q-park-resa.fr/en/