Municipality of Breda continues cooperation with Q-Park for remote assistance services
The municipality of Breda owns five car parks located in the centre and outskirts of Breda. From March 2017 Q-Park will continue to provide remote assistance to motorists in the municipality's car parks when the existing 4-year contract expires.
“We are proud that the municipality of Breda has again selected Q-Park's high-quality services”, says Mark van Haasteren, managing director of Q-Park Netherlands. “From our state of the art control room in Maastricht, our specially trained staff can provide support and assistance to people parking in Breda 24 hours a day, 7 days a week. Customers can talk to control room assistants who speak French, German and English as well as Dutch. This service contributes to Breda's welcoming reputation. And because we run an efficient process, it’s also very economical for the municipality.”
The Q-Park Control Room is designed to provide support for Q-Park's own parking facilities, but has now grown into a knowledge centre and is also engaged by municipalities and other landlords or property managers. For Breda, the Q-Park control room deals with calls from people parking in the Prins, Barones, Turfschip, Chasséparking and Concordia car parks.